Privacy Policy

This Privacy Policy applies to the mobile application – Roger That! By RLV available on play store for Android Platform

Roger That! by RLV recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on the application and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

The mobile Application named Roger That! by RLV is a property of MBM Textiles Pvt. Ltd., an Indian Company registered under the Companies Act, 2013 having its registered office at E-24, Siddhi Vinayak Towers, Next to Kataria Arcade, Makarba, Ahmedabad – 380051.

Information we collect

Contact information. We might collect your name, email, mobile number, phone number, street, city, state, pincode, country and ip address.

Payment and billing information. We might collect your billing name and billing address. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our application.

Information you post. We collect information you post in a public space on our application.

Demographic information. We may collect demographic information about you.

Other information. If you use our application, we may collect information about your IP address and the browser you're using. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

Access to device media and location. Our application requires consent of access to device media like camera and photo gallery. This is required to enable user to upload and attach images and order forms in the application.

The application also requires user to give consent for location service. This allows user to select region wise services.

We collect information in different ways.

We collect information directly from you. We collect information directly from you when you register for an order with us through offline mode or fill up your information for application registration.

We collect information from you passively. We use tracking tools for collecting information about your usage of our application.

Use of your personal information

We use information to contact you: We might use the information you provide to contact you for confirmation of an order information or demographic information that is shared by you.

We use information to respond to your requests or questions. We might use your information to confirm your registration on the Application.

We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences.

We use information to look at site trends and customer interests. We may use your information to make our application and products better.

We use information for security purposes. We may use information to protect our company, our customers, or our application.

We use information for marketing purposes. We might send you information about special promotions or offers if you opt for receiving such information from our end. We might also tell you about new features or products.

We use information to send you transactional communications. We might send you emails or SMS about your account, orders or transactions . We use information as otherwise permitted by law.

Sharing of information with third-parties

We do not share your information with any third party agencies or service providers.

We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.

We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.

We may share your information for reasons not described in this policy. We will tell you before we do this.

Email Opt-Out

You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email contact@rlvltd.com. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your transactions with us.

Third party sites

If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.

Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Mr. Biren Patel

MBM Textiles Pvt. Ltd.

Phone: 079 - 4892 1255

Email: contact@rlvltd.com

If you have any questions about this Policy or other privacy concerns, you can also email us at contact@rlvltd.com

Updates to this policy

This Privacy Policy was last updated on 16.12.2022. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.